Shape of Product
You are building tools for people who build tools.
Most of my work has been in systems where design sits close to infrastructure.
I tend to work well in cultures (aka systems) where multiple actors — engineersusersprotocols — are influencing each other heavily and the shape of product is open.
My role in those environments has been to:
Make the system legible
So decisions can be made without guessworkPrototype flows early
So behavior is tested before it's abstractedWork closely with engineers
Not as handoff, but as shared problem-solvingReduce complexity without flattening it
Especially in technical contexts